Outsource Review


Spotlight on Outsource:

Outsource may have only been launched in 2014, but the Palo Alto-based company has already caused a bit of a stir amid online freelancer marketplaces, providing great independent talent in such disciplines as web development, content writing, graphic design and many more.

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  • More than 80,000 freelancers signed up
  • Over 600 jobs posted
  • Best for getting quick work done in a wide range of categories, receiving a smaller number of quotes from high quality freelancers
  • 10% service fee, added to any payments sent to the freelancer
  • Founded in 2014
  • Better Business Bureau rating of B- 

Variety and Quality:

Outsource works on a slightly different basis to other sites of its type. While rival portals give employers the option of searching their database for freelancers, reading workers' profiles and getting in touch with them manually, there's no such search functionality on Outsource. Instead, prospective hirers need to post up their jobs and then wait for freelancers to provide a customised quote, before they can view each freelancer's estimated price, personalised message, profile and reviews. With this information, they will be able to assess the ultimate suitability of the freelancer for the job and send a message to take the relationship further.

Such a process might - in theory, at least - make it harder to hire a top quality freelancer, as there's no option to simply reach out to any 'passive' freelancers. But on the other hand, such a system also helps to ensure that only those who are genuinely serious about the work express an interest.

Outsource does have much fewer freelancers signed up than many other marketplaces - its more than 80,000 member count doesn't compare to the over 9,000,000 using Upwork - but its member base nonetheless possesses a strong variety of skills across such fields as SEO, data entry, application development, Internet marketing, admin assistance and web design. 


Outsource's pricing policy is very simple - a 10% service fee added to any payments sent to the freelancer. This is the same as the commission charge at industry leader Upwork, and only slightly higher than the soon-to-be-defunct Elance's 8.75%. Although some employers may bemoan the absence of any enterprise plans, the service fee covers transaction costs, hosting fees and - should it be necessary - dispute assistance, which makes it easy to budget for projects requested through Outsource. 

Platform Usability: 

The Outsource site is very clean and logically laid out - even from the homepage, it's easy to see where you need to click to post a job or find out more about the company's services. The actual process of posting a job is also pretty straightforward, a simple form asking you to specify the category and subcategory that matches your project, also requesting a title for your job post, details about the work and skills that you require and what your budget is for the job - among various other details. Outsource isn't festooned with confusing features - the emphasis is clearly on ease of use. 

Customer Support:

  • Email
  • Phone number
  • Social media
  • Frequently Asked Questions 

Top 3 Pros and Cons: 

+ Over 80,000 freelancers to make use of

+ Easy-to-understand pricing

+ Wide range of specialisms

- No option to search for freelancers

- Freelancer numbers much lower than some rivals

- Other sites have more features and customer support options 


Outsource has already amassed a lot of members given that it was only launched in 2014, and many skills are represented among its 80,000 professionals. The company's services are affordable and the site is easy to use too, so why not register now to discover these perks for yourself? 

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